Privacy Policy

1. Who We Are

PearTech ("we", "our", or "the Company") is an AI automation agency based at Suite 304, Fortune Towers, Shahrah e Faisal, Karachi, Pakistan. We provide AI calling agents, workflow automation, lead generation systems, and web development services to businesses globally.

For privacy enquiries, contact us at [email protected].

2. Data We Collect

Contact and enquiry data: When you submit a form on our website, we collect your name, email address, phone number, company name, and the message you provide.

Usage data: We may collect anonymised analytics data (page views, referral sources) to improve our website. This data does not identify individual users.

Client data: During service delivery, we may process operational data provided by clients. This is governed by individual service agreements and data processing addendums.

3. How We Use Your Data

We use the data we collect to:

• Respond to your enquiries and service requests
• Send you information about services you have requested
• Improve our website and service offerings
• Meet our legal and contractual obligations

We do not sell your personal data to third parties. We do not use your data for unsolicited marketing without your consent.

4. Data Sharing

We may share data with trusted third-party service providers who assist in delivering our services (such as email delivery and calendar scheduling tools). All third parties are required to handle data securely and are prohibited from using it for any other purpose.

We may disclose data if required by law, court order, or regulatory authority.

5. Data Retention

We retain enquiry data for up to 24 months to facilitate follow-up communications. Client data is retained for the duration of the engagement plus any statutory retention period required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Cookies

Our website may use essential cookies required for basic functionality. We do not use advertising or tracking cookies. Analytics data, if collected, is anonymised and aggregated.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

9. International Transfers

PearTech serves clients globally. If you are located in the EU or UK, please note that your data may be processed outside your jurisdiction. We ensure appropriate safeguards are in place for any international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Continued use of our services after changes are posted constitutes acceptance.